Processing Assistant V

F & C MEDICAID CLERK

Answer Phone Calls for F&C Medicaid

Print Medicaid Cards

Re-issue Medicaid cards

Change address for Clients

Change Doctor for Clients

Back- up Front Desk

Back up WFFA Clerk with CIP & LIEAP

Back up FNS Clerk with Recertification’s

Complete no shows for Medicaid Transportation

Print lost FNS Recertification’s

Assign Application from ques, walk in drop offs, and phone applications

Transfer in from Queues

Make copies of Applications and Forms

This position performs a variety of office assistance tasks in support of the administrative program and technical operations. Employee performs functions that include a diversity of records, reports, filing, public contact and other general office duties. This employee will be creating reports, compiling data, assisting caseworkers in providing services to clients and acting as back up for the agency's front desk and providing other duties as assigned.