Processing Assistant V

Work Type
Family and Children’s Services


Closing Date
Open Until Filled
Posted November 1, 2022

Agency Name
Vance County DSS

Work County

Job Location
500 N. Beckford Drive
North Carolina
Job Description

Answer Phone Calls for F&C Medicaid
Print Medicaid Cards
Re-issue Medicaid cards
Change address for Clients
Change Doctor for Clients
Back- up Front Desk
Back up WFFA Clerk with CIP & LIEAP
Back up FNS Clerk with Recertification’s
Complete no shows for Medicaid Transportation
Print lost FNS Recertification’s
Assign Application from ques, walk in drop offs, and phone applications
Transfer in from Queues
Make copies of Applications and Forms
This position performs a variety of office assistance tasks in support of the administrative program and technical operations. Employee performs functions that include a diversity of records, reports, filing, public contact and other general office duties. This employee will be creating reports, compiling data, assisting caseworkers in providing services to clients and acting as back up for the agency's front desk and providing other duties as assigned.
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