Senior Social Worker ( CPS Intake)
Family and Children’s Services
Hiring Range: $42,640 - $49,026.27 Annually
January 24, 2021
Posted January 13, 2021
Forsyth County Department of Social Services
Cheryl Jeffries, SPHR, SHRM-SCP Sr. Human Resources Consultant Forsyth County Government 201 N. Chestnut Street Winston-Salem, NC 27101 Direct: 336-703-2404 Fax: 336-727-2193 firstname.lastname@example.org
741 N. Highland Avenue
Forsyth County's Department of Social Services is seeking to hire a Child Protective Service (CPS) Sr. Social Worker to complete intake forms from callers, walk-ins, faxes and mailed documents. This position is primarily a desk position with occasional assignments to interview children and adults in the community. This individual must be familiar with NC State Guidelines for Child Protective Services. The primary function of this position is to complete a Child Protective Services intake report and a first level screening decision based on state guidelines. Additionally, this person must be familiar with community resources and how to direct clients to services. The selected candidate must understand and utilize correctly all Federal, State, and local laws, policies, and procedures relevant to child abuse, neglect and dependency. This person must be able to communicate effectively with individuals from a wide range of social and economic backgrounds and a variety of mental capacities in order to convey information obtained in a concise and accurate format. The CPS Intake social worker must be able to use de-escalation techniques to maintain a calm environment and respond proactively to situations that may become disruptive while working with clients who are reporting complaints. This position is assigned to the CPS Intake Unit at Forsyth County Department of Social Services. The standard work schedule is Monday - Friday, 8:00 am - 5:00 pm. In addition, there may be times when this individual will need to drive a County vehicle to interview children or adults in order to complete the case initiation of a CPS reported complaint. Master's degree in social work from an accredited school of social work or; Bachelor's degree in social work from an accredited school of social work and completion of the Child Welfare Collaborative or; Bachelor's degree in social work from an accredited school of social work and one year of directly related experience or; Master's degree in counseling in a human services field and one year of social work or counseling (Department of Social Services) or; Bachelor's degree in a human services field from an accredited college or university and two years of directly related experience or; Bachelor's degree from an accredited college or university and three years of directly related experience (Department of Social Services). Valid driver's license required. Bilingual is a plus.
Essential duties and responsibilities include but are not limited to: - Excellent communication and customer service skills; - Ability to work cohesively with as part of a team; - Maintain electronic database information / inputting both alpha and numeric data elements; - Ability to summarize information in a concise an accurate manner; - Completing documentation in a timely manner based on county, state, and federal requirements to ensure appropriate service provision to children and families; - Flexible with daily work assignments as needed; - Completing and submitting documentation within established timeframes; - Completing all documentation related to initial legal and court proceedings and; - Attending at least 24 hours of ongoing professional development training each appraisal year.