Social Work Supervisor III

DEPARTMENT:  Duplin County Social Services SALARY: Grade 69                                                          $28.6712 hourly/ $59,636.20 annually OPENING DATE: September 7, 2023                                               “OPEN UNTIL FILLED” Contact: Angie Miller, Interview Coordinator

910-296-2228    angie.miller@duplincountync.com GENERAL DESCRIPTION OF DUTIES The primary purpose of this position is to supervise a staff of Social Worker IIIs and/or Social Worker IV’s that provide direct or indirect services to clients. Supervisors assign cases to subordinates, coordinate work flow operations, and supervise staff through case review and consultation which requires the provision of substantial and recurring technical direction.  Supervisors are responsible for staff training, resolving problems, and ensuring quality services are provided.  Supervisors may provide input to higher level management on administrative, personnel, and budget issues.  Supervisor responsibilities may range from a single sub-unit to multiple service programs and may carry a small caseload.  Supervisors report to a higher level supervisor or administrator. SPECIFIC DUTIES AND RESPONSIBILITIES This list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.  It is not necessarily descriptive of any one position in this class.  The omission of an essential function does not preclude management from the assigned duties not listed herein if such functions are a logical assignment to the position. This position assigns cases to staff and maintains work balance. This position involves reviewing program objectives and service delivery needs with staff and formulating specific goals and objectives for the assigned program area. This position also ensures these goals are implemented and met. This position makes changes in work procedures to meet program demands. This position gathers data and statistics for preparation of reports and surveys. This position provides on-the-job training for staff and makes arrangements for staff to receive formal training when offered. This position ensures that policies, rules and regulations are followed. This position monitors the work or subordinate staff through case reviews, progress reports, conferences, and informal discussions and coaching sessions to assure compliance with operational standards and established policies. This position plans/schedules staff meetings to plan direction for individual cases (close, continuation of services, pursue court intervention), clarify and interpret policy, discuss grievances and disciplinary issues. This position is responsible for reviewing court summaries to make sure all pertinent information is obtained and ensures timely submission to the County Attorney. This position is responsible for ensuring Day Sheets are completed timely and accurately for each social worker. This position is On-Call for emergency situations. Responsibility for on-call may range from once every four weeks for Child Welfare Supervisors and for all after-hours situations for the Adult Services Supervisor MARGINAL FUNCTIONS While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members. Types letters, forms, and other documents and completed computer input forms. Performs general filing. Using computers and accessories for data and input and retrieval. Performs other duties as assigned. MINIMUM TRAINING AND EXPERIENCE Master’s degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor’s degree in social work from an appropriately accredited institution and three years of directly related experience; or a master’s degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor’s degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor’s degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience. SPECIAL REQUIREMENTS All employees should possess a valid North Carolina driver’s license. All employees may be requested to perform other duties as assigned. All employees may be required to assist county operations during a State of Emergency, disaster or other county event