Social Worker I/AT QA

JOB DESCRIPTION: This position is a dual role involving both assessments (courtesy request) and quality assurance. The primary responsibility is to monitor performance, using case reviews, process reviews, and data analysis. This position has the responsibility of reviewing records and conducting service audits for Child Welfare. This will be achieved by analyzing cases, compiling individual and team data, developing, and analyzing agency-wide reports, and implementing standardized work methods.   This position is focused on ensuring that all staff are administering the program uniformly, accurately, and timely through the use of standardized forms and interpretation of policy.  This employee will also perform other duties as directed by their immediate supervisor or director as they pertain to assuring quality performance in the services provided by the agency. The employee will have input in the development of training, which reduces error rates, improves program integrity, and enhances services provided.   The employee will assist with incoming courtesy requests as needed. The employee will be responsible for casework functions providing advanced, professional-level casework for children at risk for neglect, abuse, or dependency. The work involves evaluating the degree of harm to the child; counseling and planning with the family to provide services to reduce the risk of harm to the child; cooperation with law enforcement agencies and the district attorney as required; initiation of court action and providing court testimony in court hearings when necessary; arranging for the provision of and assisting families in utilizing appropriate services and maximizing the use of available community resources as needed, such as foster care, daycare, transportation, medical care, and mental health services, etc.   The employee will serve on emergency after-hours on-call work on a rotating basis with a supervisor and must be able to handle possible life-endangering situations and perform crisis intervention at inconvenient times to ensure the safety of children.   KNOWLEDGE, SKILLS, ABILITIES: Thorough knowledge of social work principles, techniques, and practices and their applications to complex casework, treatment, and investigation/assessment of abuse or neglect of children; thorough knowledge of policies and procedures as evidenced by the ability to cite the authority of federal and state law; thorough knowledge of individual and group behavior, family dynamics, and medical, behavioral and/or psychosocial problems and their treatment theory. Considerable knowledge of governmental and private organizations and resources in the community. Ability to interact and motivate a resistant involuntary client population and the public who may not agree with the laws, rules or policies of the process or the programs; ability to prepare documentation such as written investigative reports for the court, case records and treatment plans; ability to testify in court; ability to employ advanced interview techniques to establish a supportive relationship and involve families in the assessment for the need of services; ability to quickly assess the risks and safety of the client environment during daylight hours, after dark and in high crime areas; ability to employ expert negotiation skills in the most complex cases; ability to analyze and assess child development and safety issues in relation to risk factors; ability to analyze tense family situations and make decisions about removing children when the decision has to be made with limited direct information and limited access to consultation; ability to communicate effectively and establish supportive client relationships. Ability to perform manual work exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects.   MINIMUM QUALIFICATION: Master’s degree from an accredited school of social work and one year of social work experience; or a Bachelor’s degree from an accredited school of social work and two years of social work or counseling experience; or Master’s degree in a counseling field and two years of social work or counseling experience; or a four-year degree in a human service field or related curriculum and three years of social work or counseling experience; or graduation from a four-year college or university and four years of experience in rehabilitation counseling, pastoral counseling, or a related human service field providing experience in the techniques of casework, group work, or community organization; or an equivalent combination of training and experience. One year of work experience can be credited for the completion of the social work collaborative.   PREFERRED EXPERIENCE:  Completion of Child Welfare Collaborative; Child Welfare experience; Working knowledge of Child Welfare policy/procedures; Experience in the performance of quality assurance functions.   APPLICATION PROCESS:   Submit state application (PD-107) and a copy of college transcript required for employment to:                                Division of Workforce Solutions - Hoke County  304 Birch Street, Raeford, NC 28376                              or your local county Division of Workforce Solutions.  

• All applications must be received by Hoke County Division of Workforce Solutions.
• Applications emailed, faxed, dropped off, or mailed directly to Hoke DSS Office will not be accepted. Submit applications to the Division of Workforce Solutions.
• All work experience must be included in the work history section of the application with duties and responsibilities listed.
• Resumes are not accepted in lieu of the state application. All job information listed on resume should also be listed on the work history section of the application for work experience consideration.

SELECTION PROCESS: Structured interview for candidates meeting criteria identified as essential for vacancy, evaluation of previous work experience and education, criminal history check, and references. The selected applicant must provide a driver’s license record check at their own expense. Must have a valid driver’s license and car for use at work. If selected for the position, the applicant will be required to provide a raised seal transcript.  CONTACT INFORMATION: Questions can be directed to Deidra Hadley, Hoke DSS Personnel at (910) 878-1943.