Child Support Supervisor

Work Type
Child Support Enforcement

Position Number


Closing Date
Open Until Filled
Posted January 17, 2024

Agency Name
Yadkin County Human Services Agency

Work County

Job Contact
Marcy Mays, Assistant Director 336-849-7910

Job Location
250 Willow St
North Carolina
Job Description

Child Support Supervisor functions include staff orientation and training, assigning work, and advising staff on problems in the establishment of voluntary and involuntary support and /or obligation and enforcement of court orders. Employee will coordinate with the Regional IV-D Consultant, staying abreast of program and applicable legal changes and modifying the program to fit these changes, and working closely with the attorney. Employee will train and advise staff on problems and methods of : the investigation and preparation of cases (for the attorney) and determining the course of action, tracking witnesses and preparing them for testimony, assisting the attorney in the courtroom in presenting the case and reviewing evidence, negotiating agreement with the absent parent, and testifying in court as required, monitoring court-ordered payments and determining what action to take when the absent parent is in arrearages negotiate out of court, take to court, wage garnishments. Employee is required to be able to establish, adjust, and modify work procedures according to program and legal standards. Employee is required to have thorough knowledge of the Child Support Enforcement Program and procedures, applicable legal procedures, and general knowledge of office management policies, practices and procedures. Employee will function independently in all areas. This position is a combination of child support supervision and direct provision of child support services. This position will be responsible for the on-going evaluation of staff, including recommending disciplinary actions and developing corrective action plans and conduct annual performance appraisals. The supervisor will be responsible for holding individual and group conference to review casework; maintaining cooperative relationships with Public and Private entities; interviewing potential job applicants in concert with higher level management. Other duties as assigned.
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