Economic Benefits Trainer

Work Type
Economic Services

$22.90 - $30.91/hr

Closing Date
Open Until Filled
Posted July 5, 2023

Agency Name
Wake County

Work County

Job Description

Transfer your knowledge of Food and Nutrition Services (FNS), Family and Children's Medicaid (FCMA), and other economic services programs, to a dedicated team of professionals who work hard every day to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic & Social Services Division (ESS). We are seeking a highly qualified and tech-savvy Economic Benefits Trainer who will design, develop, and provide training to new hires and seasoned staff within ESS. The primary focus will be on FNS and FCMA programs. A hybrid position moves to where they are needed to perform the required work. Join this dynamic team of professionals, and see why Wake County is a great place to live, work and play! Primary duties include:
  • Creating a “high-performing work team" by ensuring that a consistent and high quality training curriculum is developed and communicated
  • Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation
  • Focusing on FNS and assigned FCMA training programs that will increase the performance of individuals and various departments/units served
  • Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness
This position's primary focuses are Family and Children’s Medicaid (FCMA) and Food and Nutrition Services (FNS), with additional program focus based on departmental need.

The Basics (Required Education and Experience)

  • Bachelor's degree
  • Three years of job-related experience
  • Equivalent education and experience are accepted

Beyond the Basics (Preferred Education and Experience)

  • Three (3) years of experience working within Family and Children's Medicaid programs and Food and Nutrition Services within a State or County Department of Economic Self-Sufficiency and training adults using adult learning theories and practices
  • Bachelor's degree or higher level of education in a related field to the position

How Will We Know You're 'The One'?

  • Ability to develop and deliver presentations, training, and ideas to individuals or groups
  • Strong interpersonal/human relations skills
  • Strong analytical and creative problem-solving skills
  • Excellent written and verbal communication required to convey information verbally to individuals, supervisors and program managers
  • Knowledge of adult learning, instructional design, and curriculum development techniques
  • Ability to develop and maintain effective relationships with others in order to encourage and support communication and teamwork
  • Know how to operate a personal computer and use various Microsoft Office products, internet browsers, web-based systems, etc.
Link to Agency Posting Job