Eligibility Specialist II (IMC II) – Adult and Family Medicaid

Work Type
Economic Services

$38,665.04 - $63,797.32

Closing Date
April 6, 2023
Posted March 24, 2023

Agency Name
Catawba County Department of Social Services

Work County

Job Location
3030 11th Ave SE
North Carolina
Job Description

Salary Range:  $38,665.04 - $63,797.32 (Compensation negotiable within the salary range for fully qualified applicants. Salary rates are based on education, skill, and experience level as well as internal equity and market rates.) Are you a self- directed, organized individual who would thrive multi-tasking in a fast paced office environment?  Do you desire to help others who cannot afford the cost of healthcare?   Catawba County Social Services is recruiting for two Eligibility Specialists II in Adult and Family Medicaid.  RESPONSIBILITIES: 
  • Determine eligibility for program by interviewing, researching, verifying information, and gathering data from citizens applying for assistance.
  • Interpret State and Federal guidelines and determining how they apply to each individual situation
  • Educate clients to assure they are fully aware of the change reporting requirements
  • Processing applications for assistance quickly while maintaining quality of work
  • Manage an ongoing caseload by re-determining eligibility and reacting to numerous changes under strict deadlines
  • Referral of applicants/recipients to other social services programs and community services
  • Manage data in a complex software system
  • Associates degree in Human Services, Business, or a closely related field and 1 year of experience as an Income Maintenance Caseworker; or
  • High school diploma or GED equivalent and 3 years of demonstrated experience with mathematical work and/or public contact involving interviewing, gathering, and compiling information and 1 year of experience as an Income Maintenance Caseworker
  • Ability to self-initiate, with strong organizational and multi-tasking skills
  • Excellent people skills, patience, and willingness to work with a variety of personalities
  • Strong computer skills with the ability to maneuver in complex software systems, including excellent typing and keyboarding skills
  • Capacity to learn and work quickly, and a strong will to learn and succeed
  • Analytical skills to read, interpret, and apply complex rules and regulations
  • Applicants must possess one year of experience in income maintenance eligibility in a Department of Social Services in order to be fully qualified. However, trainees may be accepted. Trainee pay is $36,731.88 per year.
What can we offer you?
  • Working with a dynamic team dedicated to providing excellent customer services
  • Interaction with a variety of people on a daily basis
  • A challenging environment where you can use your high level technical skills
  • A professional office environment
  • Job stability in a committed organization, with a nice benefit package
  • A rewarding career, impacting the lives of others
Link to Agency Posting Job