Eligibility Specialist

Work Type
Economic Services


Closing Date
Open Until Filled
Posted May 26, 2022

Agency Name
Yadkin County Human Services Agency

Work County

Job Contact
Marcy Mays, Assistant Director P.O. Box 548 Yadkinville, NC 27055 mmays@yadkincountync.gov 336-849-7910

Job Location
217 East Willow Street
North Carolina
Job Description

This position is responsible for taking applications and determining eligibility for public assistance programs including Food and Nutrition Services, NC Health Choice, Medicaid (including Family and Children’s, Adult and Long Term Care and Special Assistance), Work First, Energy programs, Subsidized Childcare and Non-Emergency Medicaid Transportation.   This position requires the ability to interpret state/federal policies and the capacity to communicate those to clients and their representatives along with inputting this information into the state NC Fast computer system.  This position is responsible for all case management activities for a blended case load of public assistance programs including completing and/or verifying applications, re-certifications and change requests in a timely manner, interviewing clients to obtain necessary information and completing documentation of casework activities. Attend in-services and other training sessions and conferences and may represent the Agency on Committees or Taskforce groups. Makes Service referrals within the department and to other agencies as needed and resolves a variety of customer’s concerns. Perform other duties as assigned.
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