Human Services Coordinator III (Child Care)

Work Type
Family and Children’s Services

$38,916 - $40,860

Closing Date
September 30, 2021
Posted September 17, 2021

Agency Name
Vance County DSS

Work County

Job Location
350 Ruin Creek Road
North Carolina
Job Description

Job Description/Duties: This is professional partial supervisory/coordinative work involving responsibility for coordinating Child Care services and Emergency Intake Services as well as providing direct social work/counseling services to clients. The position provides some administrative and technical supervision to lower level employees while maintaining a Child Care caseload administered through NC FAST. The Child Care caseload will include all childcare cases for Foster Care and Child Protective Services.  The employee in this position also assists with program planning, establishing priorities and implementing program objectives. The employee may determine and certify eligibility of clients for the program, assign cases to subordinates, may serve as coordinator for staffing cases, and coordinate services with other agencies and/or programs. Employee develops services within parameters of program guidelines; monitor and evaluate program and make adjustments in program activities.  The person in this position will be the point of contact for childcare providers receiving subsidy funding.  This position will be responsible for verifying accuracy of provider payments, investigating causes of payment errors, correcting payment issues, and addressing other provider concerns. The worker will also be tasked with administering all Emergency Intake and Energy Programs as the need arises.  These tasks include assessing clients in emergency situations who are seeking assistance with water bills, electric bills, heat, medicine, rent, food, clothing etc.

Knowledge, Skills and Abilities

Education/Experience Required: - Master's degree in a human services field such as social work, counseling, psychology, special education, deaf education, rehabilitation counseling, or marriage and family therapy from an appropriately accredited institution or related curriculum and one year of experience in social work or counseling, preferably with the client population; or a bachelor's degree in one of the above fields from an appropriately accredited institution and two years of social work or counseling experience; or bachelor's degree from an appropriately accredited institution and four years of experience in counseling or a related human services field providing experience in the techniques of casework, group work, or community organization; or an equivalent combination of education and experience.  NC FAST experience preferred.
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