Income Maintenance Caseworker II – Intake

Description The Johnston County Department of Social Services has an immediate opening for an Income Maintenance Caseworker II position in the Intake Unit, located at 714 North Street, Smithfield. Internal applicants must apply online to be considered. Will accept work against if fully qualified applicants are not located. Please note: Final candidates subject to pre-employment drug screen and background check (includes criminal and motor vehicle records). Located in the eastern half of North Carolina and part of the Research Triangle Region, Johnston County is part of the fastest growing region of the state. Johnston County is the fastest growing county in the state with a population of 216,000 residents. Hiring salary range is commensurate with experience and excellent benefits package available. Benefits include health, dental, vision, retirement,401k, paid holidays, sick leave, and more. Duties and Responsibilities The primary purpose of this position is to interview clients that apply for or request to re-certify for the following public assistance programs: Food and Nutrition Services, Family and Children's Medicaid, and Adult Medicaid. This position must complete a thorough interview with the client, accurately enter all information gathered during the application and/or re-certification into the NC FAST system, and complete third party verification in order for eligibility to be determined. Knowledge, Skills and Abilities Considerable knowledge of the program/areas of assignment. General knowledge of all agency and community programs and services which could affect the client/applicant. Good knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret rules, regulations and procedures. Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures. Ability to instruct and to evaluate the work of lower level employees. Ability to perform casework functions with structured time frames. Desired Education and Experience One year of experience as an Income Maintenance Caseworker I. Will accept IMC I work against: Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience. *Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary are based on years of experience. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.