Income Maintenance Investigator Supervisor II

Work Type
Family and Children’s Services

Position Number

$44,530 - $70,382

Closing Date
February 25, 2022
Posted February 11, 2022

Agency Name
Social Services

Work County

Job Location
1717 West 5th Street
North Carolina
Job Description

Primary Purpose of Position:  The primary purpose of this position is to provide administrative, technical and supportive supervision to Income Maintenance Investigators on a day-to-day basis. This position will also be responsible for reviewing potential overpayments in benefits and setting up repayment agreements when appropriate. Knowledge, Skills and Abilities: Thorough knowledge of manuals, rules, and procedures used in determining eligibility. Thorough knowledge of investigative procedures and techniques. Thorough knowledge of the rules, regulations, policies, and procedures of the judicial systems. Considerable knowledge of agency's organizational rules, policies, and procedures. General knowledge of basic supervisory and management skills. General understanding of the budget and planning process. Ability to recognize, collect, and evaluate evidence to support actions. Ability to communicate effectively with applicants, community agencies, law enforcement agencies, and judiciary personnel to obtain or present pertinent data, and to negotiate agreements and/or cooperation between affected parties. Ability to maintain effective working relationships with other employees, the general public, and the judicial system. Good mathematical reasoning and computational skills. Ability to present information orally or in written form. Minimum Training and Experience: Two years of experience as an Income Maintenance Investigator, preferably with one year of supervisory experience; or four years of experience as an Income Maintenance Caseworker preferably with experience in two or more program areas and at least one year of investigative experience in income maintenance, credit, legal, or law enforcement work; or an equivalent combination of training and experience. Valid North Carolina driver license required. DD 214 is required from applicants claiming a military preference.
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