Income Maintenance Supervisor II (Food & Nutrition Services)

The Scotland County Department of Social Services works to improve the wellbeing and safety of citizens' lives.  As a part of the DSS team you will work with others who value Respect, Teamwork, Dependability, Accountability, Innovation, and Excellence.  The Department provides flexible work scheduling and a full benefits package including medical insurance, vacation, paid holidays, and a 401(k) plan. DESCRIPTION OF WORK:  

• Administrative and technical management of income maintenance programs, specifically Quality Assurance and Program Integrity.  Includes all functions of programs - intake, eligibility, review, and changes.
• Plans work operations, sets priorities, sets deadlines, and establishes goals for the unit.
• Evaluates and documents staff performance on a probationary, monthly, and annual basis.
• Participates in the recruitment and hiring process for new unit staff.
• Maintains working relationships with partner agencies.
• Regularly reviews reports and data to monitor compliance and evaluate performance.
• Completes quality assurance reviews of case files, identifies trends, reports problematic areas.
• Recommends and conducts individual and group training of new and existing staff.
• Performs other duties as assigned, which may include shelter duty.

KNOWLEDGE, SKILLS AND ABILITIES:

• Thorough knowledge of income maintenance programs.
• Considerable knowledge of resources in the community, laws, regulations, and policies.
• Ability to establish and maintain effective working relationships with co-workers, clients, and other professionals.
• Ability to express ideas clearly and concisely.
• Ability to analyze data, read reports, and maintain statistics.
• Knowledge of a budget planning process and execution.
• Ability to analyze, prioritize, plan, and execute work timely and accurately.
• General knowledge of basic supervisory/management skills instructing, organizing, directing, and supervising lower-level employees.
• Ability to understand and carry out oral and written instructions.
• Basic knowledge and/or ability to use office equipment, software systems and internet based programs.

TRAINING AND EXPERIENCE:

• Three years of experience as a caseworker or investigator in an income maintenance program, preferably with one year of supervisory experience;
• Or, an equivalent combination of training and experience.
• Must attach a copy of your high school diploma or college degree to the online application.

SUPPLEMENTAL INFORMATION:

• Must possess and maintain a valid driver’s license;
• Criminal records check, drug screen, and references will be required for the successful candidate;
• All applications will be considered but not necessarily interviewed;
• In lieu of no qualified applicants, work against qualifying applicants may be considered;
• Resume in lieu of a completed application is not acceptable;
• High school diploma or college degree must be received from appropriately accredited institutions;
• We are an Equal Opportunity Employer and E-Verify Participant.