Processing Assistant III

Work Type
Family and Children’s Services

Position Number


Closing Date
June 28, 2021
Posted June 10, 2021

Agency Name
Cleveland County Department of Social Services

Work County

Job Location
PO BOX 1210
North Carolina
Job Description

JOB DESCRIPTION: The primary purpose of this position is to provide highly responsible clerical support to the Child Welfare Unit staff. One hundred percent of this employee’s time is spent in completing clerical and administrative duties for the unit. Work is performed under the supervision of the Administrative Assistant II.   KNOWLEDGE, SKILLS AND ABILITIES: Employee in this position must have knowledge of office practice and procedures, ability to type and use computer, considerable knowledge of departmental programs and policies, ability to communicate in person or by phone to obtain needed information, ability to analyze and record information, ability to apply independently specific laws, departmental rules and regulations relating to verifying, processing, and maintaining records and documents, ability to resolve problem situations; ability to be resourceful in gathering and giving program information, ability to answer most inquiries and questions independently, ability to establish and maintain effective working relationship with fellow employees and the general public. Must be able to work under deadlines and sometimes repetitious conditions, must be flexible and able to handle constant interruptions and multiple tasks.       EXPERIENCE & EDUCATION: Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience. PHYSICAL REQUIREMENTS: This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting and occasionally requires standing, walking, speaking or hearing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic). SPECIAL REQUIREMENTS:   APPLICATION PROCESS: Cleveland County application must be submitted to the Cleveland County Human Resources Department online at   SELECTION PROCESS:  Selection will be by structured interview.  Applications will be reviewed to select the best qualified applicants for admission to a structured interview.    
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