Social Work Program Manager

Work Type
Directors and Program Managers

$50,622.00 - $86,970.00

Closing Date
July 22, 2021
Posted July 8, 2021

Agency Name
Henderson County DSS

Work County

Job Contact
Bridget Anders Human Resources Specialist 112 First Avenue West Hendersonville, NC 28792 (828) 694-5037

Job Location
1200 Spartanburg Hwy Suite 300
North Carolina
Job Description

– One (1) Full Time Social Work Program Manager

Department of Social Services Duties and Responsibilities:  This position provides direct supervision and management for (4) Child Welfare teams consisting of three (3) Child Protection Teams and one (1) CPS Intake/On-Call Team; accountable for and responsible to ensure teams meet performance standards, county, agency, and state policies; conducts team management activities including planning, staff training, human resource management, organizing and directing work; community outreach and coordination is necessary to sound service delivery; establishes team goals and suggests priorities for subordinate staff to ensure that work plans are consistent with the annual plan; has input into agency planning through periodic reports and meetings; consult with subordinate supervisors on issues that impact program goals, objectives, policies and the delivery of services; responsible for modifying or changing work assignments to maintain a balanced workload among subordinate staff; responsible for ensuring that information and ideas are accurately and comprehensively represented from the Program Administrator, Director, and Board to the Social Worker Supervisor and from the Social Work Supervisor to the Program Administrator, Director, and Board; establishes an atmosphere conducive to training; orients new staff to job and team/agency goals and objectives; develops with Program Administrator, an ongoing training plan to provide in-service training/development based on identified needs of worker/agency; provides individual and team training based on team/individual needs and as manual and policy changes occur; develops training and procedural manuals as needed; counsels with Social work Supervisor and is responsible for required actions regarding deficiencies in job performance and work-related problems utilizing disciplinary procedures established and required by local and State personnel policies; consults with Program Administrator and/or Director regarding personnel issues.     Qualifications:  Considerable knowledge of:  methods and principles of caseworker supervision, training, and administration;  social work principles, techniques and practices and their application to specific casework and community problems; permanency planning philosophy and family system dynamics; behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources; the laws, regulations and policies which govern social work programs, including a thorough knowledge of all relevant manual material.  Skill in supervising, training, or orienting lower-level social workers, students, interns, or other staff.   Ability to express ideas clearly and concisely and to plan and execute work effectively.  Considerable knowledge of governmental and private organizations and public and private resources in the community; medical, behavioral, psychological, and social dysfunctions; various modalities of therapeutic interventions; basic criminal justice procedures.  Ability to supervise, train and direct social work supervisors, social workers, student interns or casework aides.  Ability to establish and maintain effective working relationships with administrative supervisors, associates, supervisors, clients, and other community professionals.  Ability to provide encouragement and support to workers in crisis situations, as well as day-to day supervision.  Should possess the ability to define standards for workers in such a way that the expected performance is consistent with the agency’s organizational goals and ideals without setting goals that workers cannot realistically accomplish.  Ability to represent the agency on various community boards and organizations. Master’s Degree from an accredited school of social work and three years of social work or counseling experience, two of which was in a supervisory capacity; or a bachelor’s degree from an accredited school of social work and four years of social work or counseling experience, two of which were in a supervisory capacity; or a master’s degree in a counseling field and four years of social work or counseling experience, two of which were in a supervisor capacity; or four-year degree in a human services field or related curriculum including at least fifteen semester hours in courses related to social work or counseling and five years of social work or counseling experience, two of which were in a supervisory capacity; or graduation from a four-year college or university and six years of experience in rehabilitation counseling, pastoral counseling or a related human services field providing experience in the techniques of casework,  group work or community organization, two of which were in a supervisory capacity; or an equivalent combination of training and experience. College transcripts should be attached. Applications must be obtained, fully completed, and submitted to Henderson County HRD by mail 112 First Avenue West, Hendersonville, NC 28792, by email (, or by fax (828) 698-6184.  Please see our website, and refer to the Additional Applicant Information section for more detailed instructions.   The deadline for application is:  5:00 pm on July 22, 2021   Starting salary range:         $50,622.00 - $86,970.00 Hiring salary will be determined based on qualifications and internal equity Grade:   79A
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