The primary purpose of this position is to function as staff trainer and monitor for DSS staff, with emphasis on policy and NCFAST functionality. Training will be specifically designed for all staff including Food and Nutrition Services, Medical Assistance, Work First, Child Care, Low Income Energy Assistance, Child Welfare, and Adult Services. This individual requires skills to coordinate, schedule, conduct, and evaluate trainings of veteran and newly hired staff. This individual will need skills and abilities to independently design and deliver computer based and/or classroom training to large groups and/or individuals. Trainings will incorporate state and federal requirements of all programs to ensure compliance. This position is expected to work independently, within parameters agreed upon with the supervisor, and to participate in periodic conferences with supervisors to discuss work plans and progress.
Knowledge, Skills and Abilities
Considerable knowledge of principles and techniques of training. Considerable knowledge of capabilities and uses of audiovisual aids and other training tools and resources. Ability to organize and coordinate training activities; to evaluate student learning; and to maintain accurate records. Ability to communicate effectively, both orally and in written form. Ability to work effectively with others and use sound judgment in applying policies, procedures, and training principles. Extensive knowledge of Economic Services, Child Welfare and/or Adult Services programs and policies, and in NCFAST preferred.
|Minimum Education & Experience: -
Graduation from a four-year college or university and two years of experience in a human service program, counseling; training, or in an administrative support role in a staff development and training office; or graduation from high school and five years of progressively responsible experience directly related to training in the subject or specialty area; or an equivalent combination of education and experience.
Application Special Instructions
Proficiency desired in Typing, Word, Excel and Computer knowledge.