Economic Benefits Trainer – FNS

Work Type
Economic Services

Position Number

$22.90 - $30.91 commensurate with experience

Closing Date
October 17, 2022
Posted October 12, 2022

Agency Name
Wake County Health and Human Services

Work County

Job Location
Human Services Center Swinburne
North Carolina
Job Description

We need YOU to transfer your knowledge of Food and Nutrition Services (FNS) and occasionally other Economic Services (ES) Programs, to a dedicated team of professionals, who work hard everyday to ensure families in Wake County have what they need to thrive! Program and Staff Development (PSD) is a section within the Economic Services Division, and consists of the following units: NC Fast Over the Shoulder Support, Trainers, Quality Control, and Appeals. We are seeking a highly qualified, tech saavy Economic Benefits Trainer for our (hybrid) position, who will design, develop and provide training to new hires and seasoned staff within ES. A hybrid position moves to where they are needed to perform the required work. Join this dynamic team of professionals and see why, Wake County is a great place to live, work and play! Primary duties include:
  • Creating a “High Performing Work Team" by ensuring that a consistent and high quality training curriculum is developed and communicated
  • Participating in the analysis, design, development, and facilitation of training efforts and integrating best practices; designing and delivering in-person and eLearning training in the areas of Economic Benefits policy and technical navigation
  • Focusing on FNS and assigned Adult Medicaid training programs that will increase the performance of individuals and various departments/units served
  • Developing and implementing organizational development services; coordinating programming for professional development, and evaluating and reporting on program effectiveness
(This position's primary focuses are FNS, and will eventually be trained on Adult Medicaid programs such as, SA, PLA, LTC, CAP, SSI, and PACE. Other program focus will be based on departmental need.)
Link to Agency Posting Job