Human Resource Aide II

Work Type
Family and Children’s Services


Closing Date
November 29, 2021
Posted November 12, 2021

Agency Name
Catawba County Social Services

Work County

Job Location
3030 11th Avenue Drive SE
North Carolina
Job Description

Catawba County Social Services is committed to making living better through serving children and families with multiple and complex needs. We are seeking a Human Resource Aide II who shares our common core values: Doing what’s right:
  • Facilitating medical, dental & therapy appointments for children experiencing foster care in a timely and consistent manner.
Doing what matters most:
  • Ensuring medical records are retrieved in a timely and consistent manner to ensure children in foster care receive the proper medical and therapeutic care needed
Doing it together:
  • Working with foster care social workers to ensure the well-being needs of children experiencing foster care are met.
Doing it well:
  • Ensuring mandated time frames are met for medical and dental services for children experiencing foster care.
  • Schedule and confirm appointments by phone and notify clients, social workers, and providers of pickup and drop off times
  • Transport and accompany minor children in foster care to medical appointments in a safe and timely manner
  • Provide direct supervision of children during transportation and while waiting for service providers
  • Serve as communication link between service provider, foster parent, and social worker regarding medical appointments
  • Serve as advocate for children, reporting any health or other concerns to appropriate parties, immediately as necessary
  • Request and retrieve medical records, birth records, and completion of forms for children’s appointments (those in DSS custody)
  • Fill prescriptions when requested by social worker or placement provider
  • Provide accurate weekly documentation concerning Medicaid services provided to children in Foster Care, including keying information into applicable foster care databases and websites
  • Complete reports and other documentation, including but not limited to, day sheets, time sheets, mileage reports, travel logs, and vehicle maintenance logs
  • Participate in periodic training (i.e. blood borne pathogens, CPR, first aid, defensive driving, technology, public relations, problem solving, effective customer service)
  • High School diploma or GED equivalent and 1 year of experience working with children or related experience
  • A valid NC driver’s license with safe driving record
  • Effective computer skills with familiarity in using computers to complete data entry and mobile devices such as tablets and phones
  • Ability to work independently, with effective judgment skills and strong initiative and flexibility
  • Exceptional oral and written communication skills, with the ability to communicate with clients, internal staff, and professionals in the community and work in a team environment
  • Ability to work well with children, some of whom may have behavioral issues, and a good understanding of child development
  • Strong problem solving skills
  • This is considered medium work; lifting up to 50 pounds on a regular basis to carry and assist young children to doctor appointments
Link to Agency Posting Job