Income Maintenance Caseworker II

Work Type
Economic Services


Closing Date
Open Until Filled
Posted November 8, 2021

Agency Name
Department of Social Services

Work County

Job Location
410 West Spring Street
North Carolina
Job Description

The Income Maintenance Caseworker II position is responsible for establishing eligibility for Food and Nutrition, Medicaid, Work First, and other public assistance programs.  The person in this position will be responsible for taking applications, recertification, and completing changes in circumstances for Food and Nutrition, Medicaid, Work First, and other public assistance programs. This includes all duties associated with the classification including, but not limited to, interviewing clients, explain program requirements to clients, help clients to resolve problems, determine eligibility, calculate allotment amounts, process changes, verify information, and maintain all applicable reports, etc.  The worker in this position must adhere to all time frames, proper completion of forms, etc.  Duties also include preparing numerous reports for Food and Nutrition, Medicaid, Work First, and other public assistance programs, etc., and other duties as assigned.  Work is performed under the supervision of the Income Maintenance Supervisor and in accordance with State and Federal regulations for the proper administration of public assistance programs. 

Knowledge, Skills, and Abilities - Considerable knowledge of the program/areas of assignment. General knowledge of all agency and community programs and services which could affect the client/applicant. Good mathematical reasoning and computational skills. Ability to read, analyze, and interpret rules, regulations and procedures. Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures. Ability to instruct and to evaluate the work of lower level employees. Ability to perform caseworker functions within structured time frames.

Minimum Training and Experience Requirements - One year of experience as an Income Maintenance Caseworker; or an equivalent combination of training and experience.

Salary and Benefits

Salary Range:  Hiring Rate - $33,228 and additional qualifications considered  (if hired at hiring rate, may be eligible for up to 5% increase after satisfactory completion of probationary period).

Granville County offers a very competitive benefit package. It includes County health and life insurance, group rate coverage for dental and vision, a flexible spending plan, 401k, and a retirement pension (once fully vested). Granville County employees enjoy 12 paid holidays per year as well as the ability to accrue vacation and sick leave on a monthly basis. Several voluntary supplemental insurance options are also offered. Granville County offers excellent promotional and advancement opportunities as well as unrivaled career security in working for local government.

Granville County is an Equal Opportunity Employer.

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