Income Maintenance Caseworker III – Quality Assurance

Work Type
Economic Services

Position Number

$33,852 - $36,456

Closing Date
October 30, 2019
Posted October 17, 2019

Agency Name
Scotland County Department of Social Services

Work County

Job Contact
Monnie English
Personnel Supervisor
Phone: 910-277-2500 ext 3375

Job Location
1405 West Boulevard
North Carolina
Job Description

Description: * Responsible for training, quality assurance reviews, report management, and minimal casework functions. * Provides individual training for all new economic service staff in the programs of Food and Nutrition, Medicaid, Work First, and Child Care. * Develops and presents group training to economic service staff at the request of supervisors, upon identification of common policy misinterpretation, and for new policy implementation. * Reviews economic service records to determine timeliness and accuracy of eligibility, review, and change functions.  Reports findings to supervisors and is available for explanation. * Retrieves and re-formats daily, weekly, and monthly reports for submission to supervisors. * Occasionally performs casework functions in Medicaid Transportation and Energy programs. * Employees must explain program(s) requirements and options and advise or refer clients to other program services as appropriate. Education / Experience Requirements: *  Two years experience as an Income Maintenance Caseworker. Special Requirements: * Criminal Records check, drug screen, and references will be required for candidate hired. * All applications will be considered but not necessarily interviewed. In lieu of no qualified applicants, trainees and work against applicants will be considered.              * Degrees must be received from accredited institutions. To Apply: *Submit your application online at * Resume in place of a completed application will not be accepted.  
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